FAQs
Butterfly prides itself on offering flexibility to best meet the needs of our families! We are open from 8:00am until 8:00pm on Monday, Tuesday, Wednesday, and Thursday and from 8:00am until 4:00pm on Friday. Saturday and Sunday service has limited availability.
*Please note that not all services and disciplines are available during the above listed times.
Yes. Our clinics are proud to be both wheelchair accessible and stroller friendly.
Yes. We offer free parking at both sites.
Initial Assessment: During the initial assessment, the therapist will have a discussion with you and your child (if appropriate) regarding your concerns. Depending on the age of your child, this will be followed by a standardized assessment. Using this information, the therapist will recommend a treatment plan to best meet the child’s needs and then decide with the family how this will be implemented. Follow-up could include weekly or bi-weekly treatment sessions, home program recommendations and any need for a referral to other services.
Follow Up Treatment Sessions: All treatments at Butterfly are one on one with the therapist. We offer 25-minute treatment sessions and 45-minutes treatment sessions. Parents are welcome to sit in on sessions but we highly discourage siblings as this can be quite disruptive. We also offer group sessions and camps at certain times of the year. Call us for more information on group therapy offerings.
At Butterfly, our Physiotherapists are trained in the assessment and treatment of gross motor delays and conditions, focusing more on the core and lower extremities. The Occupational Therapists at Butterfly are trained in the assessment and treatment of fine motor delays and conditions, feeding, play and sensory processing.
Based on your primary concern, we can help you to determine who best to get started with.
If a session needs to be rescheduled, please give us as much notice as possible. We ask that you provide us with at least 24 hours notice. Appointments cancelled with less than 24 hours notice will be billed a nominal fee of $30.00.
At Butterfly, we value your time and commitment to our services. We ask that you value our therapist’s time as well. Please note that the nominal fee of $30.00 goes directly to your therapist in compensation for their lost time. We have waitlists for appointment times and by missing a scheduled appointment you are taking that time slot away from another child and a family that may need it.
A missed appointment with no advanced notice will be billed in full and is your responsibility.